Q10 works with the best vendors
To provide the best service possible.

Vendor Requirements and Invoicing Instructions

Vendor requirements

All new vendors must provide the following documentation before we can process any payment:

  • W9 Form
  • Commercial Certificate of Insurance (COI) with at least $1 Million of coverage for General Liability, Workman's Compensation, and Auto Liability, and listing Q10 Property Advisors LLC an all related entities as an additional insured.

Please forward these documents to: vendors@Q10pa.com. These forms miust be refreshed annually. Additionally, we require all vendors to perform criminal background checks for any of their employees or subcontractors who will perform any work or services at one of our property locations.

The invoicing process

Orders will typically come from Property Managers, Supervisors, or Lead Maintenance.

  • All invoices sent to us must include the following information:
  • Your Company's name, mailing address, and phone number.
  • The invoice should be billed to the property name and address of the property receiving the goods/services. (DO NOT "BILL TO" Q10 - this will delay the process).
  • Date of the service or delivery of goods/services.
  • Unit numbers where goods/services were provided.
  • Please break down the invoice into the line items for the various goods/services.
  • Add the Requestor name if applicable (the person that requested the goods/services).
  • Terms should be set to Net 30.
  • Invoices are processed and paid via the corporate office accounting department. The property leasing offices DO NOT pay invoices and do not have any cash or payment capabilities.
  • We utilize an invoice processing service called AvidXchange to process and pay our invoices. Invoices should be emailed ONE TIME ONLY to Q10invoices@Avidbill.com. DO NOT send paper copies via US mail.
  • Statements may be emailed at the end of the month to accounting@Q10pa.com. DO NOT send statements to AvidXchange. Follow-up for status of payment should be sent to the property manager.
  • Invoices are typically paid Net 30 after receipt, but this may be longer in some cases.
  • The default payment method is a paper check via the US mail.
  • We may opt to pay via AvidXchange. The default payment method with AvidXchange is a paper check in the US mail. There are no fees for this method of payment. Vendors may optionally choose a direct deposit electronic payment method with AvidXchange which includes fees. Visit the supplier portal to exercise this option: https://www.avidxchange.com/suppliers/

Amounts over $1,000

Please provide a written estimate to the requestor detailing the materials and services to be provided, start and completion dates, scope of work, warranty, and payment terms.

  • Written approval from the Property Manager, Maintenance Lead, or higher position is required.
  • In the case where loan funds are necessary for payment, a conditional lien release and a lender inspection may be required before payment can be released.

Thank you! We look forward to working with you.