"The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders and continually develops them."

Stephanie Graves is the founder and president of Q10 Property Advisors. She is an executive level property management professional who has held titles from Director of Education to Senior Vice President of Operations, overseeing over 22,000 units in six markets nationwide. Stephanie has earned her CAPS and CAM designations through the National Apartment Association and is an education faculty member for the National Education Foundation. Stephanie is on the Executive Board of the Houston Apartment Association (the largest apartment association in the nation) and is the 2023 President. She is a sought after speaker and facilitator through the nation and can be seen at many of the National Apartment Association Education Conferences.
ABODE January 2023 Article

Stephanie oversees corporate communications, acquisitions, due diligence, and various day-to-day activities that directly impact the profitability and success of Q10 and its assets.

Stephanie has over 20 years of experience in multi-family development, management and operational oversight. She has a keen eye for identifying and diagnosing issues through the due diligence process. Stephanie has a Bachelor of Communications from St. Edwards University where she graduated Magna Cum Laude.

Stephanie Velasquez is the Chief Financial Officer and is the financial backbone of the company. She has extensive multifamily financial experience with companies such as GFI out of New York and Asset Plus headquartered in Houston, Texas.

Ms. Velasquez has a keen eye for financial analysis and is in in monthly contact with Q10 owners and supervisors on the financial performance of every asset.

Stephanie has a BA in Public Accounting and has trained on various software systems specific to the multifamily industry.

She is the proud mother of a sassy and amazing daughter, Sophia, who is Chief Officer of their household.

Regional Vice President- oversees regional supervisors within the Q10 portfolio. Joined the multifamily industry in 2006 and has been recognized by her owners for her dedication and ability to deliver profits on troubled assets.

Amanda handles all facets of property operations for Q10 and is instrumental to our onboarding for all new employees.

Amanda too is an active member of the Houston Apartment Association. She has earned her Certified Apartment Manager designation through the National Apartment Association and has received the Portfolio Supervisor of the Year through the National Apartment Association and been nominated for Property Management of the Year on various occasions.

Michelle Croasmun, CPM, ARM, TCS, COS with 30 years multifamily experience. Michelle started in the business as a leasing consultant and worked her up to Vice President of Greystone Asset Management. Following Michelle’s role with Greystone Asset Management she continued growing with GFI, Alliance/Orion, SPM, Pinnacle, Steadfast, United Apartment Group and Dayrise Residential.

Michelle is an experienced multi-family real estate professional with expertise in multi-site oversight in Texas, Oklahoma and Colorado markets. An approachable leader gifted in team building and individual growth and development, knowledgeable in lease-up developments, value-add, conventional, and affordable assets with a proven track record of successful financials and distribution of funds.

Michelle holds the Institute of Real Estate Managements, Certified Property Manager (CPM) and Accredited Property Manager (ARM) designations, and holds her Tax Credit Specialist, Certified Occupancy Specialist and Uniform Physical Conditions Standard Specialist designations. Michelle was formally the President of the Oklahoma State Apartment Association, President of the Apartment Association of Central Oklahoma, Institute of Real Estate Management VP of Multi-Family and the ARM Committee Chair and former ARM of the Year winner and Houston Apartment Associations Manager of the Year. Michelle continues to be active in the Houston Apartment Association and is currently on the Board of Directors.

Grace Rocha entered the multifamily arena over 15 years ago and has been loving it every day. In 2006 she began her career at IMT Residential Houston, Texas. Through the years, Grace quickly excelled from Leasing Consultant to Community Manager.

Following Grace's roles with IMT Residential she went on to continue growing with For Rent Magazine where she strengthened her advertising skills and then to Frances Property Management, Stone Legacy Greystar and Madera Residential. As a Regional Director, she had the opportunity to assist and work directly with Vice Presidents and owners in both acquisitions and daily management positions on many distressed assets.

Ms. Rocha is a Regional Supervisor and works directly with the management team and owners to ensure every team member and asset receive the attention needed to be successful and profitable.  Property Management is Grace’s passion, and you can see it in every interaction with team members and residents. She exudes excitement and loves working with our teams on an individual basis.

Grace has two amazing boys and is active in the Houston Apartment Association as well as various other real estate organizations.

Rosi Martinez, CAM entered the multifamily over 15 years ago. She brings a uniquely effective approach to the property management industry. Through the years, Rosi quickly excelled from Leasing Consultant to Property Supervisor.

Following Rosi's roles with Pinnacle she went on to continue growing with Alliance Residential, Babcock and Brown, and then Centra Partners where she received education, training, and “hands-on “experience in both marketing and management. As a Property Supervisor, she had the opportunity to assist and work directly with Vice Presidents and owners in both acquisitions and daily management positions on many distressed assets.

Rosi holds the National Apartment designation of Certified Apartment Manager and designation from Texas Real Estate Commission, Real Estate Agent. In 2018 she was an Honoree with HAA Forty Under 40! Rosi continues to be active in the Houston Apartment Association as well as various other real estate organizations.

Erika Foster serves as a Regional Supervisor with Q10. She came to us with 17 years of multifamily experience. Erika started in the business as a leasing consultant and quickly worked her way up within 2 years to a property manager. Getting valuable training and experience working at companies such as GFI, Lincoln Property Company, AIMCO, Greystar, and Allied Orion Group Erika offers a wide range of knowledge and expertise in apartment management and supervision.

Erika offers a specialization in struggling assets including class B & C conventional, tax credit, and section 8 communities, she has also planned and successfully executed full rehab projects. Erika has restabilized communities and maintained occupancy at an average of 93-94% in challenging submarkets.

She took on a challenging asset at 66% with numerous structural issues. She lead her leasing team to clean up the property and successfully leased it up to 85% within 3 months all while evicting non-payers. By the fall of that year, she achieved 93% occupancy and the property went under contract and later sold. She brings this “get it done” attitude and talent to Q10 to lead a portfolio of assets of all classes.

Erika has earned accolades including:

• Won teamwork award with Greystar

• Nominated for the manager of the year with HAA

• Astros baseball fan!

Cheryl has over 30 years’ experience in many facets in the apartment industry. She began her career as a bookkeeper for Sky Management Corporation and quickly became the Operations Manager for the company and assisted the owner to grow the company for 10 years. Alongside the management roles, she was instrumental in helping the owner form a 501c3 non-profit company for low-income residents in the Gulfton area in Houston, Texas. This work allowed her to work extensively with the HUD office in Washington DC and expand vital services to low-income families. This work was rewarding and brings her much pride.

Over the 20+ years that followed Cheryl held roles tacking troubled properties, spearheading operational initiatives as well as supervising teams. Cheryl has experience in lease-ups, troubled assets, construction, development, non-profit management and all facets of property and managerial operations.

Throughout Cheryl’s tenure in the apartment industry, she has always been recognized as a strong and passionate teambuilding leader and demonstrated successes in managing, training, and development of top-performing teams. She’s always had a proven track record of implementing strategies to achieve financial objectives, increase occupancy and reduce delinquency.

Cheryl is an avid animal lover and has three dogs who she spoils all the time. She’s also a longtime beach lover.

Kristen DeVon serves as a Regional Supervisor with Q10. With a resume including over 20 years with Greystar overseeing large portfolios of assets in the Texas market, Kristen was eager to put her financial mind to work on the Q10 portfolio of assets.

Kristen oversees the budgeting process, rental growth, income, and expenses analysis as well as working with the accounting teams on streamlining operational issues to maximize efficiencies and financials management.

In her spare time Kristen loves to spend time with her close-knit family... as well as relaxing with a stellar glass of wine.

James Pintkowski oversees technology and quality control within Q10. He has been on the team since inception and is instrumental to the success of the organization. While his primary duties include cybersecurity and IT management, he further supports the team with streamlining and memorializing policies, procedures, and efficiencies. We say he ‘brings order to chaos’!

James is an entrepreneur and business owner and has successes building businesses for long term operations and poising them for sale. He supports the entire infrastructure of Q10. He is a graduate of Texas A&M with a degree in Finance and is an avid poker player and Realtor.

Raedean has been in the Multi-Family Industry for 30+ Years. She began her career in leasing, working with the legendary Harold Farb Company. Since then she has climbed the ladder in various of positions, Asst Mgr, Community Manager, Development and Marketing, but her true passion in Training and growing leasing teams to prosper in the challenging environments they face.

Raedean handles training, empowerment and we like to believe ‘indoctrinating’ all of our leasing teams to understand that kindness, follow thru and passion are what lease apartment and build communities. Raedean enjoys guiding/ teaching our leasing teams to be their very best, with her hands on approach and positive attitude, Raedean loves seeing our leasing teams achieve their goals daily and having a fun time doing it!

In her spare time, Raedean enjoys Life! – Spending quality time with her husband Ken and son Bricen, along with her lovely, blended family and friends. She also loves being busy with both, work & fun times - boutiques, decorating, travel & casinos.

Raedean has received the Leasing Consultant of the Year & earned her NALP through the National Apartment Association. She continues to take part in the local Houston Apartment Association event, committees and training.

Mariela Matute came to Q10 in 2015 when we acquired our first property in Houston, Texas. Since then, she has transitioned from on site leasing and accounting specialist to corporate and training support. Mariela has an Associate’s degree from Bringham Young University in Idaho.

She is active in education and the local apartment association as well as plays an active role in her local church. Mariela handles corporate coordination, meeting planning, employee events, training, and support in various ways. We say there is not a department that Mariela does not affect, touch and assist with as we continue to grow and conquer challenging markets.

Mariela is a mother, wife and outstanding community member and fills a vital coordination role for the company, sometimes being the only that can round up our fearless leader Stephanie Graves.

Raven has been in the multi-family industry for 20 years, starting as a Leasing Consultant and has spent most of her career at the Corporate Level which has included roles as a District/Regional Director for B/K Multifamily and Mosaic Residential, as well as 7 years as Executive Support Manager for TPG Property Management.

As a District/Regional Director, Raven has been responsible for overseeing portfolios that included a mix of Conventional, Tax Credit, Senior-Tax Credit, 100% HUD Subsidized, and a HUD/Bond/Market Mix.

Raven has led numerous Due Diligence teams and has produced detailed reporting to Asset Managers and Owners regarding the condition, liability, and potential benefit of potential acquisitions. She is also versed in creating 1st-Year Budgets using the Pro-Forma, historical data, and projections for acquisitions, and successfully on-boarded and trained new teams with not only policy and procedures, but software as well.

In her years of management, she has trained and developed numerous employees. Many of them have gone on to succeed in their careers and become Property Managers and Regional Maintenance Supervisors.

As Executive Support Manager Raven worked all aspects of corporate support including Tax Credit Training, writing and rolling out employee handbooks, assisting with the establishment of two inter-companies which required writing all policies and procedures and creating all forms for both inter-companies, handling all accounts payables and accounts receivables, and managing and keeping accurate records of all inventories. Raven has many years of experience with monthly financials and budget creations and enjoys training managers regarding how to read and understand all reports utilized for completion of financials.

In her spare time, she enjoys spending time with her children and has embraced a “parenting on purpose” mindset which has led her to become President of her children’s Choir and Theater Booster Clubs. Raven also enjoys volunteer work and teaching Sunday School and Women’s Classes in her local church home.